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Crystal Ball

Receive process status via eMail immediately

 

Register and setup Crystal Ball account

How to request status via eMail?

What is my crystalball eMail?

Add additional users

 

 

Register and setup Crystal Ball account

If your law firm does not have a login, then please register here to receive an account invitation.

If you already have a login follow instructions below to setup your Crystal Ball service.

Login to your processcase.com account

login

Click Crystal Ball Setup on the Dashboard

crystalball

Complete all required information on the form and click Save. (Make sure to enter a valid eMail address, it will be used to request status from CrystalBall. If you wish to add additional eMails see Add Additional Users)

account setup

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How to request status via eMail?

Send an email to your Crystal Ball email, then you will receive an instant reply with the cases status you have requested.

Step 1. Compose an email to your Crystal Ball email.

 

What is my crystalball eMail?

Click the Settings link on the top right corner, and you will see your crystalball eMail.

Your Crystal Ball email is <Company Username>+crystalball@processcase.com

e.g. if your company userame is johnsonlaw, then your Crystal Ball email would be

johnsonlaw+crystal ball@processcase.com

If you don't know your Company Username please Contact us.

 

Step 2. In the subject of the email type "status"

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Step 3. In the body of the email enter the Case File Numbers that you wish to inquire. Multiple file numbers should be separated by commas. At end of Case File Numbers type "<end>" to indicate the end of request.

*The Case File number is the the number your law firm used to identify each case.

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Step 4. Now just send the email and your will get an automatic response of your case status immediately in your Inbox.

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Add additional users

Login to your processcase.com account

login

Click User Setup on the Dashboard

user setup

Click New Button, enter required information labeled in red, and click Add Button. (Make sure to enter a valid eMail address, it will be used to request status from Crystal Ball.)

add user

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Any questions, please Contact us.

 
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